What information do we collect?

When you visit our site, we automatically collect certain technical information about your device and browsing actions. This includes your Internet Protocol (IP) address, browser type, operating system, date/time stamp, clicked pages, and any cookies stored on your device. We use this data to monitor and analyze traffic, improve our services, and enhance your browsing experience.

We do not collect or store any health information or medical records. As a hormone clinic, we take privacy very seriously and only gather the minimum data needed to operate our site and services.

If you sign up for an account, we may ask for additional contact information like your name, email address, and phone number. This allows us to provide our services and communicate with you as needed. We do not share your contact details without your permission.

How do we use your information?

We use the technical data gathered automatically to administer our website, track user trends, safeguard the site, and monitor compliance with our Terms of Service. This helps us determine what's working so we can improve your experience on our site.

Any contact information you provide is used to create your account, provide our hormone-related services, and communicate with you as a user. We may send informational and promotional emails, SMS texts, postal mail, or make phone calls according to your preferences. You can opt-out of communications at any time.

Who do we share your data with?

We do not share your personal information or contact details with any third parties without your explicit consent, except as necessary to complete your requests, administer our services, or as required by law.

What are your rights over your information?

You have the right to access, update, alter, or delete any personal information you have provided to us. You can manage your contact preferences or close your account at any time. Please contact us for assistance.

You also have the right to lodge a complaint with the relevant supervisory authority if you feel we have violated any data protection laws while handling your personal information.

Additional key terms

• You must be 18 years or older to use our services.
• We reserve the right to modify these Terms at any time. We will alert you to material changes by posting the updated Terms on our site. Your continued use after a change signifies your acceptance. Be sure to review the Terms regularly.
• You are responsible for maintaining the confidentiality of your login credentials and any activities through your account. Let us know immediately of any unauthorized use.
• We make every effort to provide accurate hormonal information and services but cannot guarantee results. Consult your healthcare provider before beginning any treatment plan.
• Our services are provided “as is” without warranty of any kind. We disclaim any and all warranties, express or implied, regarding our website and services.
• Balance Hormone Center shall not be liable for any damages whatsoever arising out of your use of our services. You agree to fully indemnify and hold harmless Balance Hormone Center and its affiliates from any claim or demand.
• We reserve the right to terminate any account or block access to our site at our sole discretion without notice. We may refuse service without cause or explanation.
• These Terms constitute the entire agreement between you and Balance Hormone Center. They supersede any prior agreements.

Contact us

If you have any questions about these Terms, please contact our support team for assistance. We will promptly address any issues or concerns.

By using our website and services, you confirm your understanding and agree to comply with these Terms of Service. Please review them regularly as they may be updated from time to time. We appreciate you choosing Balance Hormone Center and look forward to providing you with the best possible service!