Privacy Policy

At Balance Hormone Center, we take your privacy seriously. This privacy policy outlines what information we collect, how we use it, who we share it with, and your rights related to your personal data.

What information do we collect?

We collect both personal and non-personal information from you. Personal information refers to any information that can be used to identify you, such as your name, email address, phone number, etc. We only collect the minimum amount of personal information needed for us to deliver our services to you.

The personal information we collect includes:

- Contact information - When you sign up for an account, subscribe to our newsletter, or contact us directly, we collect information like your name, email address, phone number, etc. This allows us to respond to your inquiries, offer services to you, and stay in touch.

We do not collect any health or medical information. Our site is not intended to provide medical advice or services.

Non-personal information refers to data that cannot identify you specifically. The non-personal data we collect includes:

- Technical information - We collect technical data like your IP address, browser type, device type, operating system, etc. This allows our site to function properly and helps us understand how users interact with our site.

- Usage information - We collect information about your use of our website, such as pages visited, buttons clicked, features used, etc. This helps us improve the user experience of our site.

How do we use your personal information?

The personal information we collect allows us to:

- Respond to your inquiries and requests - Send you important notifications related to our services, products, or your account - Create and manage your account - Send marketing and promotional offers that may interest you - Improve our services and website functionality

We take care to only use your personal information when we have a lawful basis to do so, such as to fulfil our contractual obligations to you, with your consent, or to pursue our legitimate interests in operating and improving our website and services.

Who do we share your personal information with?

We do not share or sell your personal information with any external organizations or third parties, except in the rare cases where it may be necessary to comply with the law, enforce our policies, or protect our rights and property.

Where we utilize third party service providers to support our internal operations, we take steps to ensure they provide the same level of privacy protection as us. These providers are only authorized to use your data as necessary to perform their duties for us.

Your rights over your personal information

You have certain rights related to the personal information we hold about you. These include:

- The right to access your personal data - The right to correct any inaccurate or incomplete personal data - The right to delete your personal data - The right to restrict our use of your personal data - The right to data portability - The right to object to our use of your personal data

If you wish to exercise any of these rights, please contact us using the email provided at the bottom of this policy.

We aim to fulfill valid requests within 30 days and will only charge a reasonable fee to cover our administrative costs, if any.

How do we protect your personal information?

Protecting your privacy and personal information is of utmost importance to us. We take all appropriate technical and organizational measures to secure and protect your personal data. For example:

- Encryption of data in transit and at rest - Restricting staff access to personal data - Secure storage of data backups - Regular testing of security systems and processes

Despite our best efforts, no data security measures can guarantee 100% protection. If a data breach occurs, we will notify any affected users within 72 hours as per legal requirements.

Updates to this privacy policy

We may occasionally make changes to this privacy policy to reflect updates in our services, data collection practices, or applicable laws and regulations. We will notify you of any major changes by updating the effective date at the top of this page. We encourage you to check back periodically to stay informed about how we use your personal information.